1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.60 LPA
Job Title : Customer Service Executive
Location : Gurugram
Role and Responsibilities :
Customer Queries & Resolution
• Handle inbound queries via WhatsApp, email, and marketplace portals (Nykaa, Myntra, etc.)
• Resolve order-related issues — delays, wrong items, missing shipments, damaged products
• Process return, exchange, and refund requests as per policy
• Coordinate with the logistics ...